You met someone important and had no idea what to say or do?
You spilled soup all over yourself at an important business event?
You showed up at an important meeting under or overdressed?
Let’s face it, we have all had those embarrassing etiquette gaffes. The Business Etiquette Course will help you look and sound your best no matter what the situation.
This online training course examines the basics. Most importantly, to be considerate of others, dress and appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills, small talk, cultural differences affecting international business opportunities, dealing with interruptions, proper business email and telephone etiquette.
What Will I Learn
Define etiquette and provide an example of how etiquette can be of value to a company or organization
Understand the guidelines on how to make effective introductions
Identify the 3 C’s of a good impression
Understand how to use a business card effectively
Identify and practice at least one way to remember names
Identify the 3 steps in giving a handshake
Enumerate the four levels of conversation and provide an example for each
Understand place settings, napkin etiquette and basic table manners
Understand the meaning of colors in dressing for success
Differentiate among the dressy casual, semi-formal, formal and black-tie dress code
Students must have basic literacy and numeracy skills.
Previous schooling and academic achievements are not required for entry into our courses.
Yes! Students will need access to a computer and the internet.
For interactive scorm lessons, desktop is the preferred method for best user experience.
Minimum specifications for the computer are:
Modern and up to date browser.
Use of Google Chrome is recommended.
Frequently Asked Questions
How are courses delivered?
All our courses are accessible online. You may complete them at your own pace and in your own time.
How do i undertake my course?
After you have completed the payment, you will receive a confirmation email. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet, please check your junk/spam folder in the event that you do not receive the email.
Where can i find help while i study?
There are very active Q&A sections right within your course. Email support is also available whenever you need it here
What type of content or formats do we use?
We use numerous types of learning formats. SCORM, Video, Text lessons, Quiz and Assessment all with interactive elements to keep the learner engaged.
What if English is not my first language?
Courses are provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
Is there a refund or cancellation policy?
Yes, we have a 7-day money-back refund guarantee. Just send us an email to support with the subject Refundso we can process your request.
Why choose us?
Quality & Assurance Checks In Place
Safe & Secure Payments
Can I Buy For My Team Or Organisation?
Yes, we supply training to organisations regularly. Buy For My Team and Corporate Licencing is available if you are training a number of people. Just get in contact here: Contact Us
I have more questions, where can I get more information?
Just get in contact here: contact us or email support with your queries here. We will supply you with any information you may need upon request.
Self Paced Course
This is a self paced course offering complete flexibility with students taking charge of their own study schedule and pace. You can start anytime, learn and complete at your own discretion. Self-paced courses are supported by online course resources and discussion forums with access to expert tutors on demand.
Practicing Etiquette Is Making An Investment In Building Relationships. In Turn, These Relationships Can Be One Of Your Most Valuable Assets At Work.