You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching And Mentoring online training course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
What Will I Learn
Define coaching, mentoring and the GROW model
Identify and set appropriate goals using the SMART technique of goal setting
Identify the steps necessary in defining the current state or reality of your employee’s situation
Identify the steps in developing a finalized plan or wrapping it up
Learn how to get your employee motivated to accomplish those plans
Identify the benefits of building and fostering trust with your employee
Identify the steps in giving effective feedback while maintaining trust
Identify and overcoming common obstacles
Identify when the coaching is at an end
Learn how to transition your employee to other growth opportunities
Identify the difference between mentoring and coaching
Students must have basic literacy and numeracy skills.
Previous schooling and academic achievements are not required for entry into our courses.
Yes! Students will need access to a computer and the internet.
For interactive scorm lessons, desktop is the preferred method for best user experience.
Minimum specifications for the computer are:
Modern and up to date browser.
Use of Google Chrome is recommended.
Frequently Asked Questions
How are courses delivered?
All our courses are accessible online. You may complete them at your own pace and in your own time.
How do i undertake my course?
After you have completed the payment, you will receive a confirmation email. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet, please check your junk/spam folder in the event that you do not receive the email.
Where can i find help while i study?
There are very active Q&A sections right within your course. Email support is also available whenever you need it here
What type of content or formats do we use?
We use numerous types of learning formats. SCORM, Video, Text lessons, Quiz and Assessment all with interactive elements to keep the learner engaged.
What if English is not my first language?
Courses are provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
Is there a refund or cancellation policy?
Yes, we have a 7-day money-back refund guarantee. Just send us an email to support with the subject Refundso we can process your request.
Why choose us?
Quality & Assurance Checks In Place
Safe & Secure Payments
Can I Buy For My Team Or Organisation?
Yes, we supply training to organisations regularly. Buy For My Team and Corporate Licencing is available if you are training a number of people. Just get in contact here: Contact Us
I have more questions, where can I get more information?
Just get in contact here: contact us or email support with your queries here. We will supply you with any information you may need upon request.
Self Paced Course
This is a self paced course offering complete flexibility with students taking charge of their own study schedule and pace. You can start anytime, learn and complete at your own discretion. Self-paced courses are supported by online course resources and discussion forums with access to expert tutors on demand.
Coaching And Mentoring
Learn Skills And Concepts To Become An Effective Coach And Mentor. Get The Best Out Of Your Employees To Increase Productivity.