Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion.
Without the proper training, two things can stand in the way of effective listening: bad habits and style differences. The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots.
The Effective Listening Skills online course can help you become a better listener. Using a five-step process, you will learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.
What Will I Learn
Describe the importance of listening
Identify barriers to listening well
Implement the steps of active listening
Uncover hidden messages
Increase information flow to enhance productivity and teamwork
Students must have basic literacy and numeracy skills.
Previous schooling and academic achievements are not required for entry into our courses.
Yes! Students will need access to a computer and the internet.
For interactive scorm lessons, desktop is the preferred method for best user experience.
Minimum specifications for the computer are:
Modern and up to date browser.
Use of Google Chrome is recommended.
Frequently Asked Questions
How are courses delivered?
All our courses are accessible online. You may complete them at your own pace and in your own time.
How do i undertake my course?
After you have completed the payment, you will receive a confirmation email. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet, please check your junk/spam folder in the event that you do not receive the email.
Where can i find help while i study?
There are very active Q&A sections right within your course. Email support is also available whenever you need it here
What type of content or formats do we use?
We use numerous types of learning formats. SCORM, Video, Text lessons, Quiz and Assessment all with interactive elements to keep the learner engaged.
What if English is not my first language?
Courses are provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
Is there a refund or cancellation policy?
Yes, we have a 7-day money-back refund guarantee. Just send us an email to support with the subject Refundso we can process your request.
Why choose us?
Quality & Assurance Checks In Place
Safe & Secure Payments
Can I Buy For My Team Or Organisation?
Yes, we supply training to organisations regularly. Buy For My Team and Corporate Licencing is available if you are training a number of people. Just get in contact here: Contact Us
I have more questions, where can I get more information?
Just get in contact here: contact us or email support with your queries here. We will supply you with any information you may need upon request.
Self Paced Course
This is a self paced course offering complete flexibility with students taking charge of their own study schedule and pace. You can start anytime, learn and complete at your own discretion. Self-paced courses are supported by online course resources and discussion forums with access to expert tutors on demand.
Effective Listening Skills
Learn How To Identify Your Barriers To Listening Well. Know How To Implement The Steps Of Active And Effective Listening