Emotional Intelligence

Learn How To Control Your Actions And Emotions In A More Positive Way. Know The Behaviors And Motivations That Are influenced By Emotion.

🕛 Est: 12 hrs | 🌐 English | 🏆 Certificate Of Completion | 🔐 Lifetime Access

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Course Description


The Emotional Intelligence online training course describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to produce outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

What Will I Learn


  • Define and practice self-management, self-awareness and self-regulation
  • Define and practice self-motivation and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Course Requirements


Entry Requirements

  • Students must have basic literacy and numeracy skills.
  • Previous schooling and academic achievements are not required for entry into our courses.

Computer Requirements

  • Yes! Students will need access to a computer and the internet.
  • For interactive scorm lessons, desktop is the preferred method for best user experience.

Minimum specifications for the computer are:

  • Modern and up to date browser.
  • Use of Google Chrome is recommended.

Frequently Asked Questions


How are courses delivered?

All our courses are accessible online. You may complete them at your own pace and in your own time.

How do i undertake my course?

After you have completed the payment, you will receive a confirmation email. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet, please check your junk/spam folder in the event that you do not receive the email.

Where can i find help while i study?

There are very active Q&A sections right within your course. Email support is also available whenever you need it here

What type of content or formats do we use?

We use numerous types of learning formats. SCORM, Video, Text lessons, Quiz and Assessment all with interactive elements to keep the learner engaged.

What if English is not my first language?

Courses are provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

Is there a refund or cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to support with the subject Refund so we can process your request.

Why choose us?

  • Globally Recognised
  • Quality & Assurance Checks In Place
  • Safe & Secure Payments
  • Online Community

Can I Buy For My Team Or Organisation?

Yes, we supply training to organisations regularly. Buy For My Team and Corporate Licencing is available if you are training a number of people. Just get in contact here: Contact Us

I have more questions, where can I get more information?

Just get in contact here: contact us or email support with your queries here. We will supply you with any information you may need upon request.

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Self Paced Course
This is a self paced course offering complete flexibility with students taking charge of their own study schedule and pace. You can start anytime, learn and complete at your own discretion. Self-paced courses are supported by online course resources and discussion forums with access to expert tutors on demand.

Course Summary

Delivery Online

Lifetime Access

Certificate Award

Self Paced

Assessments

Language: English

Support: Yes

Community Q&A

Emotional Intelligence

Learn How To Control Your Actions And Emotions In A More Positive Way. Know The Behaviors And Motivations That Are influenced By Emotion.

Enroll In Course