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Negotiation Skills

Online Course

Negotiation Skills - Online Course
The Tools And Skills You Need To Become A Master Negotiator. Learn How To Resolve Any Impossible Situation Through Negotiation.

Course Description

Although people often think of boardrooms, suits and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. With this online training course, you will be able to understand the basic types of negotiations, the phases of negotiations and the skills needed for successful negotiating.

The Negotiation Skills elearning course will give you a sense of understanding your opponent and give you the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Course Objectives

  • Understand the basic types of negotiations, the phases of negotiations and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else
  • Students must have basic literacy and numeracy skills.
  • Previous schooling and academic achievements are not required for entry into this course.
  • Students will need access to a computer and the internet.

Minimum Specifications For Computers:

  • Microsoft Windows XP or later
  • OSX/iOS 6 or later
  • Modern and up to date browser

Course Summary

Delivery

Online 

Z

Assessed

Yes

Access

Lifetime 

w

Language

English

Award

Certificate

Support

Yes

Time

Self Paced

Community

Online 

Negotiation Skills

The Tools And Skills You Need To Become A Master Negotiator. Learn How To Resolve Any Impossible Situation Through Negotiation.