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Workplace Diversity

Online Course

Workplace Diversity - Online Course
Understand What Diversity Is And How To Create A More Diverse Workplace

Course Description

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. In this course you will learn to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace, and even throughout your community.

The Diversity Course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Course Objectives

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
  • Students must have basic literacy and numeracy skills.
  • Previous schooling and academic achievements are not required for entry into this course.
  • Students will need access to a computer and the internet.

Minimum Specifications For Computers:

  • Microsoft Windows XP or later
  • OSX/iOS 6 or later
  • Modern and up to date browser

Course Summary

Delivery

Online 

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Assessed

Yes

Access

Lifetime 

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Language

English

Award

Certificate

Support

Yes

Time

Self Paced

Community

Online 

Workplace Diversity

Understand What Diversity Is And How To Create A More Diverse Workplace